You have the right to return the goods back to us within 14 days of receiving them, provided they are returned in resalable condition and with all the original product packaging, labels & tags. Late returns, after 14 days but within 30 days, a credit will be issued via reward points on your account. The buyer will be responsible for the cost and safe return of the goods. When this is satisfied a refund will be made. Returns form at bottom of page, or simply add a note with your name and details with the returns
Where the above criteria for return of goods is not fulfilled, the Buyer agrees to pay for any loss or extra costs incurred. To return goods, please complete our returns form and arrange for the item(s) to be returned at the buyers cost. Whilst we will make every attempt to remedy this type of situation, we must emphasise it is in everyone's interest to ensure that the correct items are being ordered and are suited to your particular requirements.
For health and hygeine reasons Faulty/used dirty returns eg ski pants, jackets must be washed before being sent back to us.
Thank you
Vat No.: 602 6772 51
Registered in England, No.: 4597092
Registered Office & Shop address:
The Ski Shop, Captains Cabin Sevenoaks.
113/117 St. John´s Hill,
Sevenoaks, Kent,
TN13 3PE
Telephone 01732 464463